Shipping

Shipping cost is automatically calculated for destinations within the contiguous United States, Canada, and most countries around the world. For shipping quotes to international destinations outside of the United States, please visit our International Quote Page.

Orders within the contiguous United States generally take 7-14 business days for processing and delivery; however, the estimated delivery time may fluctuate slightly. At this time, we do not expect any major delays.

Yes, we do accept purchase orders from schools. Please be sure to provide the actual document (not just the number) via fax or email. Please also include the best contact phone number and email address for order updates and information, as well as product name/model type.

Yes, we do provide a one-year warranty against any factory defect. We do offer replacement components (to existing AcuSpike customers only) via our website here: Replacement Parts

Serial Numbers begin as such:

SS - Space Saver - Team Trainer

CB - Coaches Box - Team Trainer

TC - Team Catcher

IT - Individual Trainer

IC - Individual Catcher

Below are the images of where you can locate your product’s serial number.